tisu Platform Privacy Notice

This page describes what we collect when you use tisu and how we keep that data protected. We at tisu take your privacy seriously. Our platform operates across supported jurisdictions, and we follow applicable data protection standards when handling your account information, payment details, and activity logs.

We collect data only to operate our service—account verification, payment processing, fraud prevention, and customer support. We do not sell your information to third parties. This notice explains your rights and our commitments.

What We Collect on tisu

We collect your email address, phone number, and identity documents (passport, national ID, or driver's license) when you open an account on tisu. We also collect your payment method details—bank account, e-wallet identifier, or card information—to process deposits and withdrawals. Our servers record your login history, device type, IP address, and browser fingerprint for security and fraud detection.

When you use our live-dealer tables, sportsbook, slots, or esports markets, we log your session activity, bet history, and settlement records. We do not record video or audio from your device; our cameras capture only the dealer and table at our studio locations in supported regions.

How We Use Your Data on tisu

We use your identity documents to verify your age and jurisdiction eligibility. Our compliance team reviews KYC submissions to confirm you are not on any sanctions list or account controls registry. We use your payment details to execute deposits and withdrawals; we do not store full card numbers on our servers—payment processors handle that encryption.

We analyze your activity logs to detect unusual patterns, such as rapid account creation followed by large withdrawals, which may indicate fraud or money-laundering risk. We also use aggregated, anonymized data to improve our platform—for example, tracking which live tables are most popular during Liga 1 matches or Idul Fitri holidays, or which payment methods (DANA, e-wallet, mobile banking, local payment) are most reliable in Jakarta, Surabaya, or Bandung.

Third-Party Processors and Data Sharing

We share your data with payment processors (banks, e-wallet operators, and card networks) to complete transactions. We also share anonymized session logs with our live-studio partners to optimize camera angles and dealer scheduling. Our customer support team may access your account history to resolve disputes or answer questions about your withdrawal status.

We do not share your personal data with marketing agencies, data brokers, or advertisers. If we are required by law to disclose your information—for example, to comply with a court order or regulatory investigation—we will notify you unless legally prohibited from doing so.

Cookies and Tracking

Our website uses session cookies to keep you logged in and functional cookies to remember your language preference and table-limit settings. We do not use tracking cookies for advertising or behavioral profiling. Your browser's local storage may cache game graphics and odds data to reduce load times on slower connections.

Your Rights on tisu

You have the right to request a copy of the data we hold about you. You may ask us to correct inaccurate information or delete your account and associated records, subject to legal retention requirements (we must keep transaction logs for seven years for anti-money-laundering compliance). You may also object to certain uses of your data, such as profiling for fraud detection, though this may limit your access to our service.

To exercise these rights, contact our support team at the address below. We will respond within 30 days.

Contact tisu

If you have questions about our privacy practices or wish to exercise your rights, reach out to our data protection officer. We at tisu are committed to transparency and will address your concerns promptly. Our services are available only where local law permits; if you are in a jurisdiction where online gaming is prohibited, we do not collect or process your data.

This privacy notice was last updated in the current year and may be revised as our platform evolves. We will notify you of material changes by email or by posting a notice on tisu.